> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lendflow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Integration

## Email Integration

Lendflow Email Integration enables a fully white labeled experience for your customers. By following the steps below, all emails generated from the Lendflow portal and sent by our funding team will be customized and branded to your organization.

1. Go to [app.lendflow.com](https://app.lendflow.com).

2. Select your profile in the lower-left corner.

<Frame>
  <img src="https://mintcdn.com/lendflow-ph/D03fMJzyuz4WrdkF/images/2a4a426-Screen_Shot_2023-03-02_at_3.22.30_PM.png?fit=max&auto=format&n=D03fMJzyuz4WrdkF&q=85&s=fd550fe9ee0724c95fde6da8a8701074" alt="" width="1084" height="738" data-path="images/2a4a426-Screen_Shot_2023-03-02_at_3.22.30_PM.png" />
</Frame>

3. Under **Account**, select **Email Integration**.

<Frame>
  <img src="https://mintcdn.com/lendflow-ph/D03fMJzyuz4WrdkF/images/86210d2-Screen_Shot_2023-03-02_at_3.23.29_PM.png?fit=max&auto=format&n=D03fMJzyuz4WrdkF&q=85&s=fa9c18b334b595b027f55fdf887d6d3a" alt="" width="1076" height="744" data-path="images/86210d2-Screen_Shot_2023-03-02_at_3.23.29_PM.png" />
</Frame>

4. Select the **+** button for **Add a Sub-Domain**.

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  <img src="https://mintcdn.com/lendflow-ph/D03fMJzyuz4WrdkF/images/a42ce9e-Screen_Shot_2023-03-02_at_3.25.27_PM.png?fit=max&auto=format&n=D03fMJzyuz4WrdkF&q=85&s=50ac31bdd724eca17e9129b1962e4ef8" alt="" width="1080" height="738" data-path="images/a42ce9e-Screen_Shot_2023-03-02_at_3.25.27_PM.png" />
</Frame>

5. Complete the available fields, then select **Save**.

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  <img src="https://mintcdn.com/lendflow-ph/D03fMJzyuz4WrdkF/images/d2e5668-Screen_Shot_2023-03-02_at_3.26.31_PM.png?fit=max&auto=format&n=D03fMJzyuz4WrdkF&q=85&s=7e69c53450114b7c8e03b7082b284e4f" alt="" width="1074" height="576" data-path="images/d2e5668-Screen_Shot_2023-03-02_at_3.26.31_PM.png" />
</Frame>

6. Confirm that the new subdomain appears on the **Email Integration** page.

<Frame>
  <img src="https://mintcdn.com/lendflow-ph/D03fMJzyuz4WrdkF/images/bc4a479-Screen_Shot_2023-03-02_at_3.27.48_PM.png?fit=max&auto=format&n=D03fMJzyuz4WrdkF&q=85&s=f77f3404a06f68580d9ab3e8d07c01f3" alt="" width="1082" height="586" data-path="images/bc4a479-Screen_Shot_2023-03-02_at_3.27.48_PM.png" />
</Frame>

7. Contact your Lendflow Customer Success representative for the TXT and MX records that must be added to your Domain Name System (DNS) provider.

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  <img src="https://mintcdn.com/lendflow-ph/D03fMJzyuz4WrdkF/images/0f94d68-Screen_Shot_2023-03-23_at_2.19.20_PM.png?fit=max&auto=format&n=D03fMJzyuz4WrdkF&q=85&s=04231bf633f55c13b14be164914e6232" alt="" width="1050" height="250" data-path="images/0f94d68-Screen_Shot_2023-03-23_at_2.19.20_PM.png" />
</Frame>

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  <img src="https://mintcdn.com/lendflow-ph/D03fMJzyuz4WrdkF/images/e0e01ad-Screen_Shot_2023-03-23_at_2.19.28_PM.png?fit=max&auto=format&n=D03fMJzyuz4WrdkF&q=85&s=513f76a2b301063ccbd17ed0fede07d1" alt="" width="1040" height="734" data-path="images/e0e01ad-Screen_Shot_2023-03-23_at_2.19.28_PM.png" />
</Frame>

8. After adding the TXT and MX records, add the required CNAME records. Your Lendflow Customer Success representative can provide these records, or you can select the subdomain on the **Email Integration** page to view them.

<Frame>
  <img src="https://mintcdn.com/lendflow-ph/D03fMJzyuz4WrdkF/images/7aa98ac-Screen_Shot_2023-03-02_at_3.28.57_PM.png?fit=max&auto=format&n=D03fMJzyuz4WrdkF&q=85&s=918cab01cc7385833ee9786cf34dfaf7" alt="" width="1080" height="582" data-path="images/7aa98ac-Screen_Shot_2023-03-02_at_3.28.57_PM.png" />
</Frame>

The CNAME records will become visible on the email integration page. The page also shows helpful guides on how to add these records to various host providers.

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  <img src="https://mintcdn.com/lendflow-ph/D03fMJzyuz4WrdkF/images/5561403-Screen_Shot_2023-03-02_at_3.31.24_PM.png?fit=max&auto=format&n=D03fMJzyuz4WrdkF&q=85&s=3f21b8f45168f2bc551880fe46af3368" alt="" width="1076" height="578" data-path="images/5561403-Screen_Shot_2023-03-02_at_3.31.24_PM.png" />
</Frame>

9. After your DNS provider verifies the CNAME records, confirm that the **Email Integration** page displays **Success**. The Lendflow team can also confirm that the integration is active.

<Note>
  Authentication may take up to 72 hours. The **Email Integration** page displays the current status and the date and time of the latest check.
</Note>

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  <img src="https://mintcdn.com/lendflow-ph/D03fMJzyuz4WrdkF/images/c8ce3bc-Screen_Shot_2023-03-02_at_3.33.51_PM.png?fit=max&auto=format&n=D03fMJzyuz4WrdkF&q=85&s=82fd69b5e6d647041dfa67ad3e440365" alt="" width="1170" height="628" data-path="images/c8ce3bc-Screen_Shot_2023-03-02_at_3.33.51_PM.png" />
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## FAQ

<AccordionGroup>
  <Accordion title="Where can I find Email Integration?">
    Select your profile in the lower-left corner of the Lendflow Dashboard, then select **Email Integration** under **Account**.
  </Accordion>

  <Accordion title="Which DNS records do I need to add?">
    The setup uses TXT, MX, and CNAME records. Contact your Lendflow Customer Success representative for the records and instructions specific to your subdomain.
  </Accordion>

  <Accordion title="Where can I find the CNAME records?">
    Select the subdomain on the **Email Integration** page to view its CNAME records. Your Lendflow Customer Success representative can also provide them.
  </Accordion>

  <Accordion title="How long can authentication take?">
    Authentication may take up to 72 hours. Review the status and latest check time on the **Email Integration** page.
  </Accordion>
</AccordionGroup>
